Superior Support

And we're not just saying that: Our clients say it, too.

"Because we have support from the top down and work with our account manager for internal marketing, we have great utilization – we average 1,000 courses completed per month.  Last year almost 100 LPNs took the Florida LPN Supervisory course.  This is a cost-effective tool for our staff educators." - Yvonne Rubright, Vice President of Clinical Services, Genoa Healthcare Management

Care2Learn's superior support begins with your client success partner - an account manager with a healthcare background who works with you to ensure that all your training goals are met. From helping guide you through the setup of your online university to helping determine your exact training needs and providing regular reports and trend data, your client success partner is your guide. He or she is like the “dean” of your university…someone with a high-level view of both business and education to oversee operations and keep your training initiatives successful and stress free.

For your users, Care2Learn maintains a 7-day-a-week, specially trained, full-time help desk based at the company headquarters in Tampa, Florida. Each user who calls customer support will speak with a Care2Learn representative who can answer questions about courses, testing, site functionality and more. In addition, our IT team is always at the ready should the need for technical assistance arise. In an era of automated everything, we provide fast personal service instead of frustrating your clients with an endless series of menu options.